FAQ
Frequently Asked Questions
Answers about air duct cleaning, dryer vents, AC repair, scheduling and pricing.
What areas do you serve?
We're based in Port St. Lucie, FL and serve Tradition, St. Lucie West, Fort Pierce, Stuart, Jensen Beach, Palm City, Hobe Sound, Vero Beach and Okeechobee.
How often should air ducts be cleaned?
Most homes do well every 3 to 5 years. Clean sooner with pets, allergies, a recent remodel or unknown duct history.
How often should a dryer vent be cleaned?
At least once a year, and more often with daily laundry, a large family or a long vent run.
Do you also do AC repair and installation?
Yes. Besides duct and dryer vent cleaning, we handle AC repair, HVAC maintenance and tune-ups, new system installation, thermostat installation and chimney sweeping.
What are your hours?
We're open every day, 6 AM to 8 PM, including weekends.
Are estimates free?
Yes. We inspect, take photos and give you a clear price before any work starts. You can also request an estimate online.
How long does air duct cleaning take?
About 2 to 4 hours for a typical single-system home. Larger homes or two systems take longer.
How long does dryer vent cleaning take?
About an hour for most homes.
Will cleaning make a mess in my home?
No. We keep the ducts under negative pressure so dust goes into our vacuum, and we cover floors in the work area.
Can a clogged dryer vent cause a fire?
Yes. According to the U.S. Fire Administration, failure to clean is the leading cause of home clothes dryer fires.
Why is water leaking from my AC?
In Florida it's usually a clogged condensate drain line. Turn the AC off and call us; it's usually a quick repair.
Do you install bird guards on dryer vents?
Yes. We remove nests, clean the line and install a guard that keeps birds out but lets lint escape.
Is the business veteran-owned?
Yes. Fortex Air Vent Cleaning Service is veteran-owned and LGBTQ+ friendly.
How do I pay?
Ask us when you book and we'll confirm the payment options for your job.
Still have a question?
Call us any day, 6 AM to 8 PM